Disability Support Coordinator

Job No: LS3182

Location: Port Hedland

Employment Status: Fulltime

No. of Vacancies: 1

Closing Date: 31 Dec 2020 AWST

• Are you passionate about making a difference in people's lives?
• 12 Month Fixed-term contract|Full-time hours
• Port Hedland location

Own It - How we get the job done 

At Lifestyle Solutions, we have our people at the heart of everything we do. Whether this is the people we support, our customers, or our diverse workforce, we strive to be a leader in the sector, a service provider of choice, a business of excellence, and a great place to work.

The Support Coordinator is responsible for their contribution to the delivery on Lifestyle Solutions purpose and promise through providing better service to our internal and external customer.   This responsibility includes functions that will support the business achieve strategic goals, work collaboratively with the customer and stakeholders and provide guidance to the Customer Support Delivery teams through best practice, skills and knowledge in their geographical areas. 

Make It Matter - What you will bring to make a difference in other's lives

• Actively coordinate, monitor, and report on supports in accordance with customer’s plans
• Actively support customers to meet their individual goals by identifying and accessing necessary services & supports
• Strengthen a customers' capability to coordinate and implement their supports independently
• Value and respect diversity (cultural, religious, linguistic, gender and sexual diversity)
• Identify and respond to crisis situations, abuse & neglect, and critical incidents to promote a person's safety
• Maintain knowledge of safeguarding standards and reporting requirements
• Actively promote inclusion & uphold a Customer's human rights
• Engage/facilitate group practice reflection and decision making
• Model and promote a culture of a safe, positive and wellbeing within the workplace.
• Participate in team-based goal setting and monitoring, (service delivery, financial viability, continuous & quality improvement)
• Provide and share ongoing professional development, skills and knowledge with team members
• Be responsive & adaptive to meeting changing customer need
• Actively listen and respond to the customer's voice.
• Service planning reviews and reporting to reflect internal and external customer deliverables and satisfaction.
• Support effective communication and partnering with identified stakeholders (i.e.: service providers, mainstream services, funding agencies, government departments).

To be considered for these opportunities, you will need the following;

• Be passionate, committed and honest 
• Be self motivated, a team collaborator and proactive 
• Display leadership skills 
• Have a creative flair
• Excellent oral and written skills 
• Respect diversity 
• Strong negotiation skills 
• High attention to detail 
• Demonstrated practice knowledge and expertise 
• Certificate 4 or Diploma in Community Services or equivalent tertiary

• Willing to undertake a National Police Check
• Current Working with Children Check Card (or willing to obtain)
• Current First Aid Certificate (or willing to obtain)
• Current Driver's Licence and own vehicle

Keep Calm & Be Happy - How you will interact with people and other benefits

Joining Lifestyle Solutions makes you feel like you are making a different in people's lives. Our team is here because they care, and because of this, we have an enriching and rewarding culture within our teams.

You will be able to:

• Use your strong communication and interpersonal skills to engage with a wide variety of customers
• Be able to remain calm in stressful situations
• Work collaboratively in a complex environment as a member of a multidisciplinary team
• Work within a Self Managed Team

Respect - Who we are and why we do it

We’re people who care. Lifestyle Solutions provides services to people with disability, young people and children in Out Of Home Care, their families and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. Our national workforce is committed to providing service that is reliable, responsive, flexible, friendly, empathetic and caring.

We believe everyone is equal.

We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives. We believe this is everyone's fundamental right. You can learn more about us here.

Join Us - Next step

All applications must be lodged online, please complete the form below, and submit a resume and cover letter addressing the criteria under the "Make it Matter" category.

All applications to be made online before 31st December 2020 @ 11:30pm

We encourage all ATSI candidates to apply, If you identify as ATSI your application will be highly regarded.

Any questions about the role please contact Scott Brugnatti on scott.brugnatti@lifestylesolutions.org.au

We encourage you to apply as soon as possible as we will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.

*Lifestyle Solutions considers that being Aboriginal or Torres Strait Islander is a genuine occupational qualification under S 14 of the Anti-Discrimination Act 1977 (NSW).

We are an Equal Employment Opportunity (EEO) employer and are committed to diversity and inclusion in our organisation. We welcome diversity in all its forms; applications from under-represented communities and groups are strongly encouraged. We can provide adjustments to the recruitment process if required; please contact Talent Team on 02 4014 7800 to discuss how we can help.